Camera Point - CPKC
App support
Help with signing in, role access, learning records, uploads, app behaviour, privacy, and account deletion.
Contact support
Technical and privacy support is provided under the Wardana Technologies brand. Email wardanatechnologies@gmail.com and include your role, a concise description, the affected screen or feature, the approximate time, and your app version if known.
Before contacting support
- Confirm you have a working internet connection.
- Close and reopen the app, then retry the action once.
- Check that you signed in with the email registered by CPKC and selected the correct student, lecturer, or administrator workspace.
- For an upload issue, confirm the file type and size are appropriate and that the app remains open until the upload finishes.
- Record the exact visible error and approximate time. Do not repeatedly submit an action that may create duplicate records.
Account and sign-in help
Accounts are issued through authorized CPKC enrolment or staff processes; public self-registration is unavailable. If you cannot access the registered email, have forgotten your credentials, see the wrong role, or believe the account is compromised, contact support. Never send a password, refresh token, one-time authentication code, or recovery code by email.
Report a technical issue safely
Describe what you expected, what happened, whether it repeats, your device model and Android version if known, and the last successful step. A screenshot can help, but remove unrelated names, messages, grades, payment information, QR codes, and other confidential content first. For suspected unauthorized access, place Security in the subject and avoid continuing to use the affected session.
Learning and institutional records
For corrections to enrolment, attendance, grades, certificates, payment status, equipment records, or staff authorization, support may route the request to an authorized CPKC administrator. Technical support will not alter an institutional record without the required approval and audit trail.
Privacy and deletion
Read the Camera Point - CPKC Privacy Policy or use the account and data-deletion request page. The same support address accepts access, correction, restriction, and privacy questions.